Our Retail Customer Care team are available Monday to Friday between the hours of 08:30 - 17:00 (excluding bank and public holidays)
Our dedicated Consumer Care team are available Monday to Friday between the hours of 09:00 - 12:00 (excluding bank and public holidays)
Please note: at times our phone lines can get very busy and it may not always be possible to take your call. For retail enquiries, we strongly recommend using our contact form (click here) so we can deal with your query more efficiently. We aim to respond to queries logged in this way within 24-48 hours.